SECURITON improves speed and support using aReception

SECURITON, a family-owned company with over 30 years of history, is one of the leading providers of commercial security in Slovakia. Through a focus on innovation and the use of the latest technologies, it has established itself as a leader in monitoring services.

Securiton logo
connected premises
0 +
operational monitoring
24/
system uptime
0 %
dedicated employees
55-

SECURITON Company Profile

The company’s primary expertise lies in the monitoring of premises and technologies via the Central Monitoring Station and its extensions, enabling comprehensive remote protection and management services. This not only increases safety but also offers significant financial savings compared to traditional physical services.

Advanced technologies and sensors, strategically placed in buildings, continuously collect data, which is processed in real-time by the SECURITON monitoring system. In situations requiring human intervention or review, the event is handled by an operator according to prescribed procedures. This allows for monitoring of practically any technology in a building, from security and camera systems to parking, access systems, elevators, communication technologies, lighting, and measurement and regulation technologies. Beyond protecting and servicing facilities, the system also ensures prevention of adverse events such as floods, fires, power outages, or other technical failures.

The SECURITON Monitoring Center, operating 24/7, receives, analyzes, and evaluates signals from monitored premises. Based on agreements with clients, it executes predetermined actions, ensuring quick and reliable responses, such as notifying responsible persons, performing remote technical interventions, or deploying emergency response vehicles to the site.

The company continually expands its technological capabilities, building a universal monitoring center adaptable to clients’ specific needs, providing comprehensive solutions.

Integration

with aReception.ai

Through our collaboration, aReception integrates seamlessly with SECURITON’s 24/7 monitoring center, combining cutting-edge technologies with personalized human support. This partnership delivers an innovative reception solution that enhances operational efficiency, optimizes costs, and elevates customer experience by bridging automation and live operator assistance.

Benefits of the Integration

24/7 operational support 

ensuring immediate resolution for complex or urgent requests via SECURITON’s monitoring center.

Cost-effective reception management

by reducing the need for physical staffing while maintaining a high-quality service.

Enhanced visitor experience 

through a blend of automated check-ins and personalized assistance when needed.

Comprehensive service

that seamlessly integrates virtual reception with advanced monitoring for a complete facility management solution.

Scalability and flexibility

to adapt to the specific needs of any building or organization.

Contact

SECURITON Servis, spol., s.r.o.

Mlynské nivy 73
821 05 Bratislava
Slovensko

Phone:
E-mail:
Web:

SECURITON partners with aReception to provide innovative solutions that improve process efficiency and reduce reception service costs. With 24/7 support from SECURITON’s monitoring center, aReception combines advanced technology with a personal touch, ensuring immediate issue resolution and enhancing customer satisfaction.

Simona Kovašich
Sales & Marketing Department

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